Refund policy

• We will accept return for 5 days from the date the product is delivered to you.
• If refund is approved, we will credit the amount in the customer bank account within with-in 5 days.
• If the product is damaged, a replacement will be shipped within 5 days.
• We offer seamless exchanges and returns in case you don’t like the product. A return request must be made by call/ Whatsapp on +91 9112244419 within 5 DAYS of DELIVERY of the order. The customer will be issued a replacement / refund/ store credit as per preference once the returned goods are received and verified at Pitambara Thrdz. For prepaid orders, the refund would be in the source of payment and for COD orders, it would ONLY be in the bank account of the individual whose name is there in the billing details. Kindly note that only the amount of product is eligible for refund. Other fees like gift wrap charges, shipping charges, cash on delivery charges, custom duty etc are non-refundable. 
• Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions.
• We are committed to make your shopping experience as fuss-free and enjoyable as much as possible! Please read through the following terms & conditions prior to making a purchase.
• The units have been photographed under lights and the actual product may differ slightly when seen under normal lights, though we maintain the originality in the photographs to utmost extent. 
• We generally deliver all our products within 5-7 business days of placing the order. The dispatch time goes higher in cases where the customization is required by the customer or the product is to be made on order. Such cases will be intimated to the customer in advance.